Refund policy

Return & Exchange Policy

At Nikki’s Paper, we are proud to operate as a small, thoughtfully run business. Each piece is intentionally designed and carefully prepared, which allows us to offer meaningful, well-crafted products at accessible price points.

Because of the nature of our products and the scale at which we operate, we are currently unable to accept returns or exchanges. This policy helps us maintain the quality of our offerings while sustaining the care and attention that goes into every order.

If your order arrives damaged, defective, or incorrect, please contact us within 5 days of delivery via our contact form. We are committed to making it right and ensuring you have a positive experience with Nikki’s Paper.

We kindly encourage you to review all product descriptions and details prior to purchase. Should you have any questions, we welcome you to reach out—we’re always happy to assist.

Thank you for supporting Nikki’s Paper. Your support allows our small business to continue creating with purpose and intention.

Before You Purchase

We encourage customers to carefully review product descriptions, previews, and specifications before placing an order. If you have any questions about compatibility, please contact us before purchasing, and we will be happy to assist you.

Shipping Issues & Support

If there is an issue with your order upon arrival, please make contact via the Contact form on the site. We are committed to ensuring that you receive your purchased products correctly and will work with you to resolve any issues promptly.

Policy Updates

We reserve the right to update or modify this Refund & Returns Policy at any time. Any changes will be posted on this page.